or call us: 509-927-7837
What our customers say about us-
I have had your service for almost 3 years now and can not find any fault. You have increased speed and every year the service seems more reliable.
You guys rock! This is a great service at a great price. I had Wildblue and had nothing but problems. Keep up the good work.
I am very pleased with my service from Ptera Wireless. When I call in for a question or help, the response is immediate and helpful. Thank you for your service!!!
We love you and the service you provide.
We are very satisfied with your service, we have noted no down time in, what? 3 years. Good speed and a fair price.
I love the wireless service you guys provide. I had dial up before that and thought I might die of old age before I could accomplish anything on line in my lifetime.
Hello I would like to thank you for the opportunity to provide input into your service.
Two things stand out as I think about your service. You have some kind of service monitoring system that actually works.
I can't tell you how pleased I am with the service and reliability that I am and have received from your company for many years.
Arthur was a big help when I needed help w/my code, etc yesterday and
getting my wifi/internet connection working again. I thought it was going
Dear Team Ptera, I really would like to be able to come up with some good constructive criticism for you. I feel that every business usually has, some where some room for improvement or change.
We appreciate the service that you provide and your prompt resolution to any
issues as they arise. Issues such as equipment failure and storm damage have
Our experience with Ptera has been excellent. I have always received troubleshooting help quickly.
Hey Guys, Great service and a great product. Works beautifully and consistently. I couldn't ask for a better internet service product or provider.
I think you guys are wonderful. I especially love the fact that you let me know when there is going to be an outage for updating/maintenance.
I am more than happy to take the time to let you know how very pleased I have been with
your internet service. As I'm not very good with "technical" comments, as I am constantly
We have been very pleased with all phases of our service--from initial installation to troubleshooting assistance.
Love it all around. I dropped the two Centel DSL lines I had, you are faster
and more reliable than both of those together.
ps: keep pushing the bandwidth.
Hi, Not to much to say except it is so wonderful to be able to use the internet and the
telephone at the same time. I can watch an e-mail with a video in it now, too. It is so
The service has been great for us, it seems to be quite reliable, with no service problems that I am aware of. I even had problems fixed that I was no aware that we were having with our antennae.
My service has been good and the one time I had to call tech support, they were able to
tell me how to solve my problem. I have been very pleased with Ptera.
Your service has been very good. We have no complaints at this time. Whenever we have had a problem, Tony and Arthur have been very good in helping us over the phone to resolve our problems.
Your service has been very good. We have no complaints at this time.
Whenever we have had a problem, Tony and Arthur have been very good in
I signed up with you because I waa tired of Direcway kicking me off of the internet. I
have not had that problem with Ptera, and the speed seems fine. So you are doing a great
I am delighted with Ptera - both at work and at home. The service is quite consistent, providing excellent speed and reliability.
I really have nothing negative to say. I was with another provider prior
to you that really was bad. You have been providing steady Internet
We were connected to high speed internet in 2009. Your
technician was very thorough in explaining how to use it. We are very
satisfied with Ptera Wireless. Thank You
In a day when IP's (and so many other online services) seem to hide behind
their monitors, rarely serving in person, I have always found Ptera (Tony
Approximately two years ago my wife and I couldn't take dial up anymore and began looking
for a wireless company. Several neighbors had Hughes Net and Air Pipe and were satisfied,
We have been happy with our service of ptera internet. Every question that we have had
wether large or small has been aswered in
Our experience with Ptera has been very positive. I especially have appreciated the prompt response when there is a problem or question. I am using Ptera both at work and at home.
Our experience with Ptera has been great! As far as I know, our internet connection has never been down (except during a power outage). We never have trouble getting online.
I just wanted you to know that we are thrilled with the Ptera Services. Thank you so much.
Jim and crew. You folks are doing great, which is why I keep recommending you to my
friends and neighbors (and have also given you the highest ratings for and ISP when I have
To whom it may concern, I am exceedingly happy with Ptera's service.
I live out in Rockford and connect from your service on tower mountain. It
is a long way and the tech who installed
I just wanted to let you know how happy we are with the service we have received from Ptera.
We are satisfied with your service. Haven't had any problems with the service being down
and it is fast enough for our needs. The cost is reasonable and we recommend you to
Hello, I have had your service for almost 3 years now and can not find any
fault. You have increased speed and every year service seems more reliable.
We have been very pleased with our Ptera service. We appreciate the
notices when you need to do repairs, etc. We have had no problems - keep up the
You all are very helpfull. thank you tony for your help a couple of days ago, and to the person in billing who gave us some extra time to pay our bill!
I think you're amazingly 'right on' and 'there' with any question I have had. Continue the great customer service!!
My experience with Ptera Wireless has been a very good one. I signed up
with them several years ago and have had very good service. There have been
My comments about Ptere can be summed up in one word.... FLAWLESS!
Jim and crew, we have only been a customer since July and have been very happy with your service. Your site survey and install crew were awesome!
We are happy with your service and are grateful for making it possible to have high-speed internet in the boonies.
We are happy with your service and are grateful for making it possible to have high-speed internet in the boonies
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